When you use Foxsport, certain information comes to us. How it is collected, where it is stored, who it goes to, and how it can be deleted — all of that is laid out honestly here.
How Foxsport ensures security at every level
All data you send to Foxsport is protected by 256-bit SSL encryption. No one can intercept it in transit — your information is fully secured from your browser to our servers.
Foxsport never sells your personal data to third parties. Advertisers, data brokers, and other companies have no access to your information.
Your Mobile Pay, Nagad, or bank details are never visible to any Foxsport staff member. They are stored separately in an encrypted vault.
Photos or documents submitted for identity verification are stored in separate encrypted storage. Any additional copies are deleted once verification is complete.
Foxsport staff cannot access data beyond what their role requires. Every access is logged and regularly audited.
You can request deletion of your data at any time. No information will be retained beyond what is legally required.
For any data protection enquiries, email us at:
support@foxsport.app
Using the Foxsport platform involves different types of data coming to us. Some you provide directly; some is collected automatically. The full list is set out clearly below.
| Data Type | What We Collect | How It Is Collected |
|---|---|---|
| Identity | Name, mobile number, date of birth | Provided at registration |
| Payment | Mobile banking number, transaction reference | During Deposit/Withdrawal |
| KYC Documents | NID or Passport Photo | Uploaded by you during verification |
| Device information | IP address, browser type, device model | Logged in automatically |
| Activity Logs | Betting history, login times, pages visited | Recorded automatically |
| Contact | Support chat messages | Via live chat or email |
What we never collect: Foxsport never stores your password in plain text — only an encrypted hash is kept. Full bank account numbers and card numbers are never stored.
Foxsport only collects data for specific, necessary purposes. Every piece of information has a defined reason behind it and is never used beyond that purpose.
Foxsport servers are hosted in secure data centers with round-the-clock physical security. Data is backed up across multiple locations to ensure your information is never lost due to technical issues.
Sensitive user data — such as ID document images — is stored in a separate encrypted vault, isolated from the main database. Accessing this vault requires multiple layers of authorisation.
Foxsport never stores data in an unsecured or unencrypted state. All data is stored using AES-256 encryption.
Foxsport does not sell your data. However, in a limited number of situations, certain information may need to be shared with third parties. The reason and scope for each case are clearly outlined below.
For transactions with Mobile Pay, Nagad, or Rocket, only the reference number is shared — never your full account details.
We may be required to share relevant information in response to a court order or government investigation. Users will be notified as early as possible in such cases.
Game software providers can only access gaming session data — not personal identity or payment information.
Anonymized usage statistics are used for platform improvement. No individual user can be identified from this data.
Rest assured: Foxsport never sells or shares your data with advertisers, marketing companies, or data brokers.
Foxsport uses cookies to enhance your experience. Cookies are small text files stored in your browser. See below for the different types of cookies we use and what they do.
You can clear cookies at any time through your browser settings. Note that deleting essential cookies will log you out.
Foxsport strictly prohibits users under 18. Date of birth is verified at registration, and additional checks are carried out where there is any suspicion. No data is collected from anyone under 18, and any such data received inadvertently is deleted immediately.
If a parent or guardian suspects their minor child is using Foxsport, please contact support@foxsport.app immediately. We will take action within 24 hours.
You have certain fundamental rights over your personal data. Foxsport respects these rights and acts on them within a reasonable timeframe.
To exercise any of your rights, email us at support@foxsport.app. We typically respond within 7 business days.
Foxsport does not retain data beyond what is necessary. Retention periods for different data types are outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | For legal and dispute resolution purposes |
| Financial Transactions | 5 years after the transaction | Financial regulatory requirements |
| KYC Documents | 3 years after verification | Regulatory Requirements |
| Support Chat | 1 year after resolution | Quality Assurance |
| Login logs | 90 days | Security Monitoring |
| Marketing Preferences | Until you opt out | Remembering communication preferences |
Foxsport may update this Privacy Policy from time to time. Minor changes will only reflect a revised date. However, if there are any significant changes to how your data is used, you will be notified via SMS to your registered mobile number — at least 7 days in advance.
If you wish to reject any changes after receiving notice, you will have the option to close your account. Continued use of Foxsport after changes take effect will be considered acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please reach out to our support team directly. We respond to all queries in Bengali.
Your data is safe, your payments are secure — join with confidence today.